Published on in Vol 6, No 4 (2020): Oct-Dec
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/21978, first published
.
1 Department of Operations Management, Center of Excellence in Operations and Information Management, Thammasat Business School, Thammasat University, Bangkok, Thailand
2 Bangkok Christian Hospital, Bangkok, Thailand