Facilitated Telemedicine as a Patient-Centered, Sociotechnical Intervention to Integrate Hepatitis C Treatment Into Opioid Treatment Programs and Overcome the Digital Divide Among Underserved Populations: Qualitative Study

Andrew H Talal   ¹ , MD, MPH ;   Arpan Dharia   ¹ , MD ;   Marianthi Markatou   ² , PhD ;   Lawrence S Brown Jr   ^{3, 4} , MD, MPH ;   Kenneth E Bossert   ^{1, 5} , BS ;   Zakiya Grubbs   ⁶ , MPH ;   Raktim Mukhopadhyay   ² , MS ;   Boatemaa Ntiri-Reid   ⁶ , JD, MPH ;   Elisabeth J Houtsmuller   ^{7, 8} , PhD

¹ Division of Gastroenterology, Hepatology and Nutrition, Jacobs School of Medicine and Biomedical Sciences, University at Buffalo, Buffalo, NY, United States

² Department of Biostatistics, School of Public Health and Health Professions, University at Buffalo, Buffalo, NY, United States

³ START Treatment and Recovery Centers, Brooklyn, NY, United States

⁴ Addiction Medicine and Public Health, Weill Cornell Medicine, New York, NY, United States

⁵ Drug Abuse Research and Treatment, Community Action Organization of Western New York, Buffalo, NY, United States

⁶ National Alliance of State and Territorial AIDS Directors, Washington, DC, United States

⁷ Patient-Centered Outcomes Research Institute, Washington, DC, United States

⁸ Research Triangle Institute, Research Triangle Park, NC, United States