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Community Management That Works: How to Build and Sustain a Thriving Online Health Community

Community Management That Works: How to Build and Sustain a Thriving Online Health Community

Building and sustaining a successful community requires an enabler [9] and strategic community management [8,10].This paper describes the community management strategies, resources, and expertise needed to build and maintain a thriving online health community

Colleen Young

J Med Internet Res 2013;15(6):e119


Successful Moderation in Online Patient Communities: Inductive Case Study

Successful Moderation in Online Patient Communities: Inductive Case Study

Together, the practices used by community management and community members successfully address several challenges to create a thriving community.

Tanner Skousen, Hani Safadi, Colleen Young, Elena Karahanna, Sami Safadi, Fouad Chebib

J Med Internet Res 2020;22(3):e15983


#MyDepressionLooksLike: Examining Public Discourse About Depression on Twitter

#MyDepressionLooksLike: Examining Public Discourse About Depression on Twitter

Connection through engaging in a Web-based community such as Twitter may foster social support among those experiencing depression, as well as provide a potential resource for relief.

E Megan Lachmar, Andrea K Wittenborn, Katherine W Bogen, Heather L McCauley

JMIR Ment Health 2017;4(4):e43